Shipping policy

At Rayhaan UAE, we are committed to delivering your fragrances quickly and reliably across the United Arab Emirates.

📦 Order Processing Time

  • All orders are processed within 1–2 working days

  • Orders are confirmed after successful online payment or Cash on Delivery (COD) verification

  • Orders are not processed on Sundays or public holidays

🚛 Delivery Time

  • Estimated delivery time is 1–2 working days after dispatch

  • We deliver to all Emirates across the UAE

Total delivery time: 2–4 working days (Processing + Shipping)

💰 Shipping Charges

  • Free delivery on orders above AED 200

  • Flat AED 20 shipping fee on orders below AED 200

All shipping charges are clearly displayed at checkout before payment.

📍 Delivery Coverage

We currently ship to all Emirates within the UAE, including:

  • Dubai

  • Abu Dhabi

  • Sharjah

  • Ajman

  • Ras Al Khaimah

  • Fujairah

  • Umm Al Quwain

💳 Payment Options

We offer secure payment methods:

  • Online Payment (Credit/Debit Cards via Stripe)

  • Cash on Delivery (COD)

All transactions are encrypted and secure.

📦 Order Tracking

  • Once your order is shipped, you will receive a confirmation via email or WhatsApp (if applicable)

  • Tracking details will be shared when available

⚠️ Delivery Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

  • Public holidays

  • Courier service issues

  • Incorrect or incomplete delivery information

❗ Incorrect Address or Failed Delivery

  • Please ensure your shipping details are accurate at checkout

  • If delivery fails due to incorrect details or unavailability, the courier will attempt re-delivery

  • Additional charges may apply in such cases (if applicable)

📩 Contact Us

For any shipping-related inquiries:

📧 Email: contact@rayhaan.ae